+966 505 277 097 Effective Date: January 12, 2026 Last Updated: January 12, 2026
1. Introduction
Welcome to MBKS Global (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mbksglobal.com/ or engage with our IT services and solutions.
We operate in the Kingdom of Saudi Arabia (KSA) and process data in compliance with applicable local regulations, specifically the Personal Data Protection Law (PDPL) and its implementing regulations.
2. Information We Collect
We collect personal data that is necessary to provide our IT services, improve our website, and communicate with you.
A. Personal Data You Provide
We collect information you voluntarily provide to us when you fill out contact forms, request a quote, or register for our services. This may include:
Identity Data: Name, job title, and company name.
Contact Data: Email address, phone number, and physical/billing address.
Account Credentials: Usernames and passwords (if you access a client portal).
B. Technical Data (Automated Collection)
When you access our website, we may automatically collect certain technical information, including:
Internet Protocol (IP) address.
Browser type and version.
Device operating system.
Pages visited and time spent on the site.
3. Legal Basis and Purpose of Processing
In accordance with KSA regulations, we process your personal data only when we have a lawful basis to do so. We use your data for the following purposes:
Service Delivery: To provide the IT support, software solutions, or consultancy services you requested.
Communication: To respond to your inquiries, send invoices, and provide project updates.
Contractual Obligations: To fulfill agreements entered into between you and MBKS Global.
Legal Compliance: To comply with Saudi legal obligations, such as tax reporting (ZATCA) and regulatory requirements.
Marketing: To send you updates about our services (only with your explicit consent, which you can withdraw at any time).
4. Data Storage and Transfer
Data Residency: Your personal data is primarily stored on secure servers located within the Kingdom of Saudi Arabia.
Cross-Border Transfer: If we must transfer data outside KSA (e.g., for cloud hosting services), we ensure that such transfers comply with the PDPL, ensuring an adequate level of data protection and regulatory approval where required.
5. Sharing Your Information
We do not sell your personal data. We may share your information only in the following circumstances:
Service Providers: With trusted third-party vendors (e.g., cloud hosting, payment processors) who assist us in operating our business. They are contractually bound to protect your data.
Legal Authorities: When required by law to disclose information to Saudi government entities or judicial authorities.
6. Your Rights (Under Saudi PDPL)
As a data subject in Saudi Arabia, you have specific rights regarding your personal data:
Right to Information: You have the right to know how we collect and use your data.
Right to Access: You may request a copy of the personal data we hold about you.
Right to Correction: You may request that we correct any inaccurate or incomplete data.
Right to Destruction: You may request the deletion of your data when it is no longer necessary for the purpose for which it was collected.
Right to Withdraw Consent: Where we rely on consent to process your data, you may withdraw that consent at any time.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, firewalls, and secure access controls tailored to IT industry standards.
8. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of the website.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under the PDPL, please contact us:
MBKS Global
Address: Dammam, Kingdom of Saudi Arabia
Phone: +966 50 527 7097
Email: info@mbksglobal.com